The Challenge
Repairaa wasn’t just a startup — it was the dream of two founders with 40+ years of
combined experience in building maintenance, repair works, and structural expansions.
But when it came to creating their own brand, they felt stuck:
● No clear brand name
● No defined identity or positioning
● No direction on how to communicate or grow in a competitive market
They needed more than just a logo — they needed a soul for their brand
Our Solution
We began with a deep discovery session and transformed ambiguity into clarity.
● Defined the Golden Circle – Why, How, What
● Crafted their Mission, Vision & Purpose
● Identified target audience segments with real personas
● Chose a brand archetype that aligned with their emotion-driven service
● Developed a tone of voice that speaks care, confidence, and empathy
● Positioned Repairaa as a “psychiatrists for buildings” — treating homes, not just
repairing them
● Delivered their brand name, tagline, logo, identity, and website — all rooted in
psychological storytelling
The Results
● Brand strategy, identity, and website delivered within a month
● Strong brand name ("Repairaa") established in the market
● Leads started flowing in from month one
● Human-centric messaging connected deeply with distressed homeowners
● Brand became instantly memorable and emotionally resonant
What Made Us Different
While competitors promised patchwork fixes and low prices, we redefined the narrative:
● Focused on the emotional pain of watching a home decay
● Positioned the brand around trust, permanent solutions, and psychological
safety
● Helped them win hearts before contracts — and that made all the difference
Client Feedback
The client is thrilled — not just with the outcome, but with the journey:
“We didn’t feel like we were working with an agency — it felt like we were
building this together.”
They’ve already begun referring us to others and are walking the path of brand-building
with renewed clarity. And we’re walking with them — every step of the way
Takeaway
Repairaa isn’t just a repair company — it’s a feeling of relief, of finally being heard,
and of getting a lasting solution.
And that’s the kind of brand we helped bring to life.
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